Responsible Gaming

Native Gaming is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.

Player security We take responsibility for the security of our players. Protection of the players is based on forbidding the attendance of the minors from participation in games and the protection of privacy, which involves responsible processing of personal data and payments. Fairness and the random nature of the products offered are monitored closely by independent organizations. Marketing communication is also geared towards player protection: we promise only what players can receive in our transparent line.

Protection against gaming addiction: research – prevention – intervention The majority of users who make sports bets, casino bets and other gaming offers to play in moderation for entertainment. Certain habits and behaviour patterns (such as shopping, playing sports, eating or consumption of alcohol) which are considered to be normal and not causing any concern can develop into an addiction for some people and cause problems. In the same way, bets on sports and gambling can lead to problems for a small group of customers. Clients with gaming addiction are prohibited from further participation in the gaming line-up. Subsequently, the customers are provided with contacts of organizations where they can receive professional advice and support.

Self-responsibility is the most sustainable form of prevention The basic principle promoted by Native Gaming is that the final decision and responsibility on whether to play or not and how much money can be spent on the game should be assumed by the customer himself. Self-responsibility of the customer is, therefore, the most effective form of protection from addiction. Native Gaming sees its responsibility in assisting the customers by providing transparent products, full information and keeping a clear line of conduct.

Protection of minors Native Gaming does not allow minors (persons under the age of 18) to participate in games and make bets. That’s why the confirmation of having reached the age of majority and the confirmation of the date of birth is mandatory requirements during registration. Native Gaming considers the issue of minors taking part in games and betting very seriously. In order to offer the best possible protection of minors, we also rely on the support of parents and caregivers. Please keep your data for account access in a safe place (user ID and password). Furthermore, we would recommend that you install filter software. This software will allow you to restrict the access to Internet resources inappropriate for children and teenagers.

Responsibility towards problems Native Gaming offers a variety of games and bets which are forms of entertainment for the majority of customers. At the same time, the company takes responsibility for its customers by providing support and tools for maintenance of a secure and entertaining environment taking into account the associated risks. The clients who have difficulty in assessing risks, recognizing their own limits or those who suffer from gambling addiction are not able to enjoy our product line-up responsibly and perceive it as a form of entertainment. Native Gaming takes responsibility for such users by blocking their access to its products for their own protection.

Get informed with the main issues! Most people play for pleasure. Moderate participation in games within their financial capacity is fully acceptable. However, for a small percentage of people gambling is not a form of entertainment, it is a challenge that must be considered seriously.

What is the problematic game behaviour? A problematic game behaviour is considered to be such behaviour which interferes mode of life, work, financial position or health of a person or his family. Long participation in games is counter-indicative to such person as it can lead to negative consequences. In 1980 the pathological game dependence has been officially recognized and enlisted in the list of psychological diseases of international classification system DSM-IV and ICD-10. It is defined as long, repeating and frequently amplifying inclination for a game, despite existing negative personal and social circumstances, such as a debt, rupture of family relations and delay of professional growth.

In what cases behaviour of a person should be considered as dependence? It is necessary to underline that the diagnoses of game dependence can be qualified only by experts. The material presented on this web-page will help you to estimate and define your own game behaviour. The special hazard of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. Nevertheless, there are some diagnostic signals that may point out the existing problems. In the presence of at least five of the following symptoms, the likelihood of the severe dependence is high:

Rules for responsible games Following the rules placed below, you can enjoy the game without anxiety:

  • Do not start playing in a depressed state.
  • Do not start playing under alcohol or drug influence.
  • Define the amount you can afford to lose beforehand.
  • Before you start playing, define the maximum amount of winning, after reaching of which you should stop playing.
  • Once setting a maximum limit, do not further increase it.
  • Define for yourself beforehand the monthly amount you can spend on the game.
  • Take regular breaks.
  • Start playing only when you are calm and concentrated.
  • Borrows to participate in the games.
  • Spoils or breaks the relationship with family and colleagues,
  • Commits illegal acts,
  • Lies about his playing behaviour,
  • The player tries to win back the lost amount,
  • The game is a way to escape from problems or discomfort.
  • When limiting his participation in gambling, a person experiences irritation and disappointment.
  • Attempts to quit or control his participation in the games appear to be unsuccessful.
  • Bet sum increases in course of time.
  • The player is deeply involved in gambling, all his thoughts are only about the game.

If you need help with any Responsible Gaming matters such as addiction, please visit the following website: https://www.gamcare.org.uk/